How long will my delivery take?
All UK orders placed before 12pm will be received next working day before 1pm, any orders processed after this time will be received the following working day.
All international orders placed before 12pm will be dispatched the same working day, any orders processed after this time will be dispatched the following working day. All orders should then be delivered within 3-7 working days.
How long until my orders shipped?
All orders placed before 12pm are shipped same day, any orders processed after this time will be dispatched the following working day.
Who will deliver my parcel?
All UK orders placed will be delivered by Royal Mail’s next day special delivery service.
All International orders placed will be delivered by FedEx, ParcelForce, UPS, DHL or shipping nations recognised postal provider.
How do I track my order?
All UK orders can be tracked via Royal Mail, each order will have attached its own unique tracking code which can be tracked via; https://www.royalmail.com/track-your-item#/
All International orders can be tracked via Transglobal shipping or ParcelHero, each order will have attached its own unique tracking code which can be tracked via;
How do I return a item?
Each order comes with a returns form included, on the returns form are instructions on how to return to us for a credit note / exchange, if you require any further information please contact us
91 Princess Street
How do I receive my credit note?
Once you have returned the item to us we’ll then email you a unique code which can be then used against any other item(s) on our website.
How long do I have to return?
All UK orders come with a 7 day returns policy, you will have 7 days from the day your order was delivered / attempted to be delivered.
For example if your parcel was delivered on January 1st the last day to return would be January 8th.
When is a return acceptable?
All UK orders are eligible for a return in the form of credit note or exchange of item up to the same value.
All international orders are final.